FREQUENTLY ASKED QUESTIONS

 

Do your products work for all hair types?

Yes, Nora hair products are formulated to work for all hair types, including straight, curly, wavy, and textured hair.

What makes Nora hair care products different from other brands?

Nora hair care products are formulated with natural ingredients and are free from harmful chemicals like sulfates and parabens. CEO Kenyatta Nicole is a licensed cosmetologist, when developing Nora’s hair products she made sure that the products made her clients hair feel good starting with the shampoo. 

Who is Nora?

CEO, Kenyatta Nicole, tragically lost her mother in 2010. To honor her mother's memory and the woman who inspired her the most, Kenyatta created Nora Hair Care Products. Her mother was the one who took her to get her first hair color and brought her to the salon for her first haircut at the age of 12, and Kenyatta wanted to pay tribute to her mother's legacy through her hair care brand.

Are Nora hair care products safe to use?

Yes, Nora hair care products are safe to use and have been clinically tested to ensure their safety.

Are Nora hair care products tested on animals?

No, Nora hair care products are not tested on animals and are cruelty-free.

How do I know which Nora product is right for my hair?

You can determine which Nora product is right for your hair type and specific needs by reading the product description and ingredients list under each product. 

Can Nora hair care products help with hair loss?

Yes, Nora hair care products contain ingredients like biotin, rosemary, and argan oil, which can help with hair loss and promote hair growth.

How often should I use Nora hair care products?

The frequency of use of Nora hair care products depends on the specific product and your hair type. Most products can be used daily, while others may be used once or twice a week.

What are your best selling products?

Our Top selling product is THE POWER PACK MOISTURE SYSTEM.

Are Nora hair care products suitable for color-treated hair?

Yes, Nora hair care products are suitable for color-treated hair and can help maintain the vibrancy of your hair color.

How long does it take to see results from Nora hair care products?

Results from Nora hair care products vary based on the product and the individual's hair type and needs. However, many customers report seeing noticeable improvements immediately and or 7-14 days.

Can Nora hair care products help with dandruff?

Yes, Nora ReGrowth Serum contains ingredients like tea tree oil & peppermint oil, which can help treat dandruff and soothe an itchy scalp.

What are the ingredients in Nora hair care products?

Nora hair care products contain natural ingredients like argan oil, biotin, tea tree oil, and shea butter, among others.

Are Nora hair care products free of sulfates and parabens?

Yes, Nora hair care products are free from harmful chemicals like sulfates and parabens.

How do I use Nora hair care products?

The instructions for using Nora hair care products are included on the packaging and website also vary based on the specific product.

Can I use Nora hair care products on my children?

Yes, Nora hair care products are safe to use on children, because they are 100% chemical free. But it's always a good idea to check with your child's pediatrician first.

How do I store Nora hair care products?

Nora hair care products should be stored in a cool, dry place away from direct sunlight.

Can I use Nora hair care products if I have a sensitive scalp?

Yes, Nora hair care products are formulated to be gentle and are suitable for individuals with a sensitive scalp.

How do Nora hair care products smell?

Nora hair care products have a natural and subtle scent that is derived from their natural ingredients

Can Nora hair care products cause allergic reactions?

While Nora hair care products are formulated with natural ingredients and are generally gentle, individuals with allergies should always check the ingredients list before using any product. Do a Patch test, place a small amount behind your ear or on the inside of your wrist. Wait 24 hr and see if you have an allergic reaction. 

Can Nora hair care products be used on chemically-treated hair (Ex: relaxer/perm)?

Nora hair care products are safe to use on chemically-treated hair. It will help give your hair the moisture it needs to help keep your hair healthy. 

Can Nora hair care products be used on extensions or weaves?

Yes, Nora hair care products are safe to use on extensions or weaves.

How do I know if Nora hair care products are right for me?

If you are looking for natural hair care products. If your hair and scalp is dry, you want your hair to grow. And if you 've been looking for a gentle, effective, and free from harmful chemicals, then Nora hair care products are a good fit for you.

How long will one bottle of Nora hair care product last?

The longevity of a Nora hair care product depends on the product and how often it's used. Most products last for several weeks to a few months.

Can I return a Nora hair care product if I'm not satisfied?

Our company policy does not allow for returns or exchanges. Once an order has been placed, it cannot be canceled or modified. However, if your order has not yet been shipped, we can update the mailing address or email address if there are any errors.

How do I reach out to customer service?

You can contact our customer service through their website, social media channels or email info@thekenyattanicole.com

Can Nora hair care products help with split ends?

Yes, Nora hair care products contain ingredients like argan oil that can help repair split ends and promote healthy hair.

Can I use Nora hair care products if I have oily hair?

Yes, Nora hair care products are suitable for all hair types, including oily hair. 

Do you offer discounts and promotions?

Yes, join our mailing list.

What is your shipping policy?

We offer free shipping on our Nora Regrowth Serum. Orders are typically shipped within 1-3 business days of you placing your order.

How long does it take for Nora hair care products to arrive?

The delivery time for Nora hair care products varies depending on the shipping method selected and the destination. Customers can expect their products to arrive within 3-7 business days after shipment. You will also receive a tracking number once your order has been shipped.

Does Nora offer international shipping?

We currently only ships within certain countries or regions, so it's best to check their website or contact their customer service team to confirm if they offer international shipping to your country.

How do I stop receiving emails?

To unsubscribed, please press the word unsubscribe in the sentence "If you're not interested in getting quality hair growth products you can unsubscribe at any time" at the bottom of our promotional emails.